We are UK based. All deliveries placed through our website are processed and dispatched from our office in Wales, UK. We ship CBD Cream daily within the UK and Ireland and the Channel Islands including Jersey and Guernsey.
Office Hours: 9am – 5pm Monday to Friday (closed weekends).
All orders within the UK are shipped via Royal Mail Tracked 48 Service and 1st Class as seen below.
We offer two options for delivery:
1. Standard shipping – Dispatched within 2 working days.
2. Royal Mail 1st Class. Dispatched within 2 working days.
PLEASE NOTE– If the shipping address is located in the Highlands of Scotland, North or Southern Ireland or the very South of England, it may take an extra day to arrive. Apologies for any inconvenience caused.
All CBD Cream orders to Ireland are shipped via Courier such as DPD or DHL. Please note there are customs charges on goods imported into Ireland from the UK because the UK left the European Union in 2021.
Royal Mail state that Royal Mail Tracked 48 AIM is 2 – 3 days. This means that, while it is more likely that your mail will arrive on time, there is always the possibility of delays. Although rare, from time to time at busy periods such as Christmas with backlogs at postal offices delivery can sometimes take up to 7 to 10 days.
Royal Mail state that 1st Class delivery aims to delivery the next working day. It is not guaranteed.
Please Note: Delivery times below are based on working days and do not include weekends and bank holidays.
Shipping and Delivery within the UK and Ireland
Standard Shipping 48 Hour Tracked Delivery. £3.75. Average Delivery 2 – 3 days after dispatch
Royal Mail 1st Class £5.50. Average Delivery 1 – 3 days after dispatch
Standard Shipping to Ireland. £7.99. Average delivery 4 – 7 days after dispatch.